Payments and Collections

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Do You Make Receivables Harder to Collect?

I frequently see situations where our clients make it harder to collect their receivables. Here are six of the more common issues.

How to Collect Your Overdue Debts

You didn’t start your small business to be a bill collector, so none of this is anything you want to do. However, sometimes it becomes necessary. Don’t shrink from your financial responsibility to your business.

Is It Still Hip to Be Square?

Five years ago, Twitter’s Jack Dorsey founded Square, Inc. An innovative startup, Square offered portable card payment processing for small businesses during a time in which card acceptance was becoming increasingly vital to business success.

4 Money Management Tips for Small Businesses

Managing a small business within itself is a hard task, but add financial responsibilities into the mix and it’s a whole other beast. Money management is one of the areas that most businesses struggle with the most.

Improve Your Customer Service to Prevent Chargebacks

A smart merchant will accept a chargeback as what it is: a learning opportunity. It is a chance to evaluate and enhance your customer service.

Virtual Currencies: The Future of Payments

When was the last time you had cash in your wallet? If you’re like most people, the answer is you can’t even remember having more than a negligible amount in there at any given time.

Why Your Refund Policy Matters

“It was OK, except for the ending.” Have you ever heard that said about a movie? It’s a common review of movies that have great special effects, an outstanding cast and good action scenes, but mediocre endings. The last five percent of a movie can completely change a viewer’s entire experience.

Reasons to Offer Gift Cards This Holiday Season

Gift cards are extremely popular at large, corporately-owned, big-box stores. But if you proudly own a local small business, there is absolutely no reason you shouldn’t explore the possibility of offering gift cards to customers this holiday shopping season. Here’s why:

5 Questions to Ask When Buying or Replacing Your POS System

Your POS system is one of the most important parts of your business. With today’s technology, it is your tool for completing transactions, managing/updating your inventory, and keeping track of your employee hours and productivity.

Go Where the Money Is: Be Ready for Universal Payments

There’s no doubt that your business should be diving into the world of universal payments. I want to take a little step back this time out and look at the broader issue of “universal payments,” which for my purposes will be mobile card readers and mobile wallets.

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