Bill Hogg

Bill works with senior leaders to stimulate change – that excelerates passion, productivity and profits! For over 30 years, Bill has been the go to guy when the world’s most recognized brands are faced with challenges that require change -- to improve bottom line results. Bill takes no prisoners, and his clients love him for it! For additional articles and information on how to transform your organization visit us online at www.billhogg.ca

Latest

5 Ways to Ignite Passion in Your Team

True leaders have the innate ability to motivate staff to achieve better results. Leading with a passion is what separates great leaders from the “wannabees.” Some people come to work every day, do their job…

5 Things All Great Leaders Do to Create a Culture of Leadership

What’s the secret to creating a culture of leadership that will take your organization forward for years to come? There is no secret—it starts at the top with you. In my experience as a leadership speaker…

6 Ways for Leaders to Create Organizational Change

Helping leaders navigate organizational change is one of my favorite activities as a leadership consultant. There is no doubt that forward thinking organizations understand that change will always be part of doing business, especially as new…

12 Steps to Improve Your Customer Experience

Employee engagement and exceptional customer service play a critical role as a competitive advantage in the business landscape. Great customer service built on a foundation of high employee engagement isn’t a revolutionary concept. More companies…

10 Tips for Impeccable Customer Service and Repeat Customers

Every business claims they focus on customer service and offer the best to their clients. However, how many really do? If you want to be able to stand out from the crowd and offer truly…

5 Tips to Create More Powerful Employee Engagement

An engaged workforce is a productive one. Here are 5 tips for creating more powerful employee engagement in your organization: Clarify what’s expected of employees It’s essential that your team members know what’s expected of…

5 Steps to Customer Service Glory

We all know that providing exceptional customer service is the stated goal of every business leader, regardless of how large or small the company. It’s common knowledge that customers are more loyal to companies who…

3 Reasons Why Customer Service Should Exceed Expectations

In our last article, we discussed 4 Steps to GIVE Exceptional Customer Service. Now we want to go over some of the key reasons why it is so important that customer service should be exceptional—to exceed…

How Transformational Leaders Make Organizational Change Stick

Change is an inevitable process that every organization must face and successfully manage if they want to remain competitive and grow. Since most people are naturally resistant to change of any kind, it is a…

Transformative Leadership and Change Realization

Change is not easy, but it is necessary if leaders want to achieve their strategic goals and objectives. It is inevitably much easier to maintain the status quo, rather than make the tough decisions needed…